My badge is amber or red — what failed?

Question

Accepted Answer

Amber means the register was reached but something did not line up; red means the check failed outright. The commonest cause by a distance is a name mismatch: the name you submitted differs from the name on the register, even slightly. The credential shows both the name you gave and the name found, so the difference is usually visible at a glance. Correct your side and the next scheduled check clears it.

My badge is amber or red — what failed? | Directory Engine Help